pp.
Switching a customer from one long-distance phone company to another without the person's permission.
Example Citation:
About 25 percent of telephone customers in Detroit and Grand Rapids have had their telephone service illegally switched to another company or know someone who has, according to a National Consumer League report published in the Detroit Free Press. Michigan ranked eighth in the country for complaints about the practice, known as slamming.
— Megan Defendis, "slamming rates high in Michigan," Crain's Detroit Business, October 37, 1997
Earliest Citation:
AT&T is setting up a task force to probe incidents of what it calls "slamming" — a tactic the telecom giant says involves other common carriers (OCCs) appropriating AT&T long distance subscribers without the customer's consent.
— Mark A. Kellner, "AT&T to investigate 'slamming' cases," MIS Week, December 5, 1988
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New words. 2013.